tel: +44 (0)1690 710403
Deposit and balance payment
All prices are per room, per night, for a maximum of 2 people. They include breakfast, car parking and VAT/local taxes.
To secure a reservation a deposit of one night's stay is required. Deposits can be made by UK debit cards or credit cards (VISA or Mastercard).
The balance of the reservation cost is payable in cash, UK debit cards or credit card (VISA or Mastercard). The balance is due on the morning of departure. When paying by credit card or international debit card/delta, a 2% charge fee is incurred.
Please note that pre-paid travel cards will incur also a 2% fee.
We do not take Diners Card, American Express or Travellers Cheques.
Cancellation, amendment and non-arrival
A full refund of the deposit will be made if the cancellation or amendment is received in writing a minimum of 14 days prior to arrival.
Cancellations made fewer than 14 days from arrival date will be refunded only if we are able to re-sell the room at the same rate and for the full length of the stay, otherwise a cancellation charge will be made, which will be the full cost of your stay. Again the cancellation must be made in writing.
Guests not arriving by the agreed check-in date and time without prior notification of cancellation or late arrival will incur a charge equivalent to the cost of the outstanding balance of the original reservation, regardless of whether room(s) is re-let for any dates during the original reservation period.
We strongly recommend guests consider purchasing a Travel Insurance Policy particularly for reservations of multiple nights and / or rooms.
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would, however, attempt to offer you alternative accommodation. If this was not possible or unacceptable to you, then we would refund all monies paid by you for the holiday. Except in exceptional circumstances, our liability would not extend beyond this refund.
Do not travel until you have received a Final Reservation Confirmation email from Bryn Afon Guest House.
Check-in is between 4pm and 9pm.
Rooms must be vacated by 10.00 am on the day of departure.
Bryn Afon Guest House is not suitable accommodation for children under 10 years of age and therefore children under 10 years of age will not be accommodated under any circumstances. By completing a reservation enquiry you automatically imply that any children will be at least 10 years old prior to the reservation check-in date.
The style and design of the house makes it unsuitable for dogs or any other pets to stay in guest bedrooms, so we do not take dogs (or other pets).
However, assistance dogs are welcome.
All damages must be reported as soon as practically possible, and paid for in full prior to checking out. Unreported damages will be deducted from your credit card.
Bryn Afon Guest House operates a no smoking policy throughout all public areas along with all bedrooms. This policy enables us not only to meet legal requirements, but also to create a comfortable environment for all guests to enjoy.
Should we believe that guests have been smoking in bedrooms or in any other part of the Guest House, a Smoking Fine of £100 will be charged for deep cleaning and they will also be asked to leave the premises.
All information collected by Bryn Afon Guest House will be used only in conjunction with email or postal offers and information relating to this guest house. Your details will not be passed on to any third parties.
Other Important Information
Information regarding room rates, arrival / departure times, breakfast and parking / bike storage can be found online at www.bryn-afon.co.uk.